How do I disable my FTP account?

No longer need FTP access? Disabling your FTP account only takes a moment. Just follow the steps below:

Step 1: Log in to your Path account

Click the “Log in” icon located in the top right corner of the website, then enter your email address and password.

Log in to your Path account

💡 Need help signing in? Follow these simple login steps.

Step 2: Go to "My Account"

Once logged in, click your account icon in the top right corner of your personal dashboard. Then, select “My account” from the dropdown menu.

Step 2: Go to "My Account"

Step 3: Open the “FTP Account” Tab

On the My Account page, click the “FTP Account” tab to access your FTP settings.

Step 3: Open the “FTP Account” Tab

Step 4: Click "Disable FTP account"

In the FTP Account section, click the "Disable FTP account" button located at the bottom left corner.

Step 4: Click "Disable FTP account"

Step 5: Confirm the action

A confirmation prompt will appear. Click “OK” in the system message to confirm you'd like to disable your FTP account.

Step 5: Confirm the action

✅ Your FTP account has now been successfully disabled.

Need help along the way?

Our support team is here for you! Just reach out anytime.

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