How do I locate my order number?

When reaching out for support, you’ll often be asked to provide your order number. Here's how you can easily find it:

📩 Option 1: Order confirmation email

After placing an order, you will receive an order confirmation email titled "Your Path order has been confirmed". Look for the order number located in the top-right corner of the email.

🖥️ Option 2: Path account

You can also locate your order number by accessing your personal Path account:

1. Log in to your Path Account.
2. Go to the “Orders” section from the main menu.
3. Select either the “Processing” or “Completed” tab, depending on the status of your order.
4. The order number will be clearly displayed on the left side of each order summary.

Need help along the way?

Our support team is here for you! Just reach out anytime.