How do I request a sample image for my order?
If your original instructions need clarification, our editors may provide a sample proactively to ensure alignment before proceeding with the full edit.
However, if you'd prefer to review accuracy in advance, you may also request a sample image yourself. This helps ensure our team fully understands your expectations from the outset.
Contact our Support Team
To request a sample, please reach out to our Support Team available 24/7 and make sure to include:
- Your order number
⚠️ Need help finding it? Click here for a quick guide.
- A request to receive a sample image before full production
- Any important details or clarifications regarding your editing instructions
Our support team will forward your request to the Production Team and ensure it’s prioritized appropriately.
✅ What's next?
Once your request is submitted:
- You’ll receive a confirmation email when the sample is ready.
- The email will include a secure download link so you can review the image.
🛠 Need revisions for a sample?
If you'd like any adjustments made to the sample:
- Simply reply to the "Your Sample is Ready" email with your feedback
- Whenever possible, please include visual references or marked-up images to help guide the corrections
Once confirmed, the rest of your order will be completed to match the approved sample.
Need help along the way?
Our support team is here for you! Just reach out anytime.