How do I choose FTP as the preferred download option for my order?

You can choose FTP as your download preference for your order after it's been placed. This ensures your edited images are delivered through the method that works best for that specific project.

🔎 Important notes

The download method applies only to that specific order and does not affect future orders.
Before choosing FTP as a download option for an order, your FTP account must be enabled.

💡 Need help enabling your FTP account? View this guide.

How to choose FTP as your Order Delivery Option

Once your order has been placed, follow these steps to select FTP as your download preference:

Log in to your Path Account.

💡 Need help signing in? View this guide.

Go to the Orders section in the main menu.
Open the Processing tab to find your active orders.
Locate the order you want to update.
Click the three dots (•••) in the top-right corner of the order card.
Select View order from the dropdown.

Navigate to the "View order" dropdown option

In the Download Preference section on the right-hand side, select FTP.
Click Save Changes.

✅ A confirmation message will appear on-screen to let you know your preference has been saved.

🔁 Want to switch to Dropbox instead?

No problem — you can update the download method at any time before the order is delivered.

Follow the same steps above to return to the Download Preference section.
Select Dropbox instead of FTP.
Click Save Changes.

Select "Dropbox" and click "Save changes"

✅ You'll see an on-screen message confirming that your new preference has been saved.

⏭️ What's next?

Once your order is completed, your images will be delivered using the selected method:

FTP: You’ll access your edited images via your connected FTP client.
Dropbox: You’ll receive a secure link via email and your Path account.

💡 Having trouble downloading your completed edits? View this guide.

Need help along the way?

Our support team is here for you! Just reach out anytime.