How do I request revisions, corrections, or share feedback on my completed order?

If you’ve received edited images that need adjustments or have feedback for future orders, we’re here to help. Whether you’re requesting a revision or simply noting areas for improvement, we want to make the process as smooth as possible.

You can submit both revision requests and general feedback using the Order Revision Form, available directly in your Path account or order delivery email.

🛠️ When should I use the Order Revision Form?

To request corrections or revisions to some or all images in your current order.
To share feedback on your experience or images that may not require immediate changes but can improve future orders.

📍 Where to find the Order Revision Form?

You can access the Order Revision Form through the following two options:

Option 1. From the order delivery email

In the email titled “Your edits are ready!”, scroll to the bottom and look for the P.S. line that reads:

“If you see any issues with your images, you can let us know right here.”

Click the "right here" hyperlink in this line to open the Order Revision Form for your specific order.

Access the Order Revision Form from the order delivery email

Option 2. From your Path account

Log in to your Path account.
Navigate to the ORDERS menu and open the Completed tab.
Find the relevant order and look for the line that says “Need a revision to this order?” located just below the order number.
Click “Let us know and we’ll fix it” to access the Order Revision Form.

Access the Order Revision Form from your repsonal dashboard

✍️ How to fill out the form?

We’ve designed the form to be user-friendly and efficient. Here's how to complete it based on your needs:

🖊️ Request a revision

If you'd like us to adjust any of your images:

Choose one of the first two options that reflect whether the issue applies to some or all images.
Provide clear details about the required changes in the "Tell us about the issue" field.
Upload any visual references, markups, or examples to help us understand your request better.
Selected the preferred turnaround time.
Submit the form.

💬 Report an issue for future orders

If you're not requesting edits right now but want to share feedback for future orders:

Select the third option: “None, I just want to report an issue”.
A new "Tell us about the issue" field will appear where you can describe your feedback to help us improve your future orders.
Submit the form.

✅ A confirmation message will appear on-screen once your revision request has been submitted.

On-screen revision confirmation notification

⏭️ What's next?

As soon as you submit the form:

Your request is sent directly to our production team — no need to go through support or other departments.
Our editors will start reviewing your request immediately and correct the order accordingly.
If we need clarification, we’ll reach out via email.
As soon as the corrected images are ready, you’ll receive an email containing a secure download link to access the updated edits.

❤️ We’re Here to Make Things Right

Your feedback helps us improve. Whether it’s a correction or a suggestion, we’re grateful for your input and committed to delivering results that meet your expectations.

If you have trouble accessing the form or need further assistance, feel free to reach out.